2014/4/22
Lisa 和 Danny 是一對異地戀人,約了到中國雲南來旅遊。
他們一共住了兩個晚上,第一晚上跟我們借電腦查看電郵。到了第二個晚上,本來晚餐吃得早,打算早點睡,他們又來借電腦,好吧,反正查一下電郵不用多長時間。
後來,他們要求我幫忙,事緣女孩需要買一張昆明到香港的機票,他們本來讓德國的旅行社幫忙訂,但結果等了三天,電郵回覆說他們沒法訂….於是,他們打算用朋友介紹的中國訂票網站「季季通」來訂,但網站上沒有任何英文,我幫忙翻譯需要輸入的資料。訂票終於成功了,有兩個小時時間安排付款,可惜,到了付款程序,只能用中國的帳號或信用咭,支付寶也只能用中國信用咭支付….他們當然沒有了。
因為這張票是香港快運的,他們想到就直接到香港快運的網上去訂票。這當然簡單得多,只要隨便一張信用咭就可付款…可惜的是,女孩居然忘記了她的VISA的網上付款密碼…結果交易失敗。
這還不簡單,再來一遍,男的來付。真是人算不如天算,再到香港快運的網站上搜這航班,讓人沮喪的是網站顯示航班已滿!!!
這航班已滿,無論如何訂不到…只能改飛深圳…但是還沒有解決在國內買票只能用國內的銀行咭付款的這問題,他們真的很無助。
看著他們這樣,在琢磨怎麼幫他們。我網購的經驗集中在淘寶,我明明知道淘寶上是可以用外地咭的,去試一下,幸虧連機票都可以淘,最終用上我的淘寶帳號,用他自己的信用咭,終於買好了票。
可以去睡的時侯已經11時多…..一個外國人原來要在國內買點東西也真不容易。
By: Jo
Lisa and Danny are a couple who live apart
and they come to Yunnan together to meet up.
They stay here for 2 nights, on the first
night, they used the guesthouse computer to check emails. On the second night, we finished dinner early
and plan to have a good night sleep.
Lisa wants to check her email again, well ok, it won’t take long.
Later on, they need help because Lisa needs
to purchase a ticket from Kunming to HK.
She has asked the travel agent at home to book and it needs 3 days to
process. Tonight, she gets an email
reply that they cannot book it from Germany… so, they want to book it on a
China travel website. The website only
has Chinese so I help them translate the required fields to be entered.
Reservation is successful and they have two hours to pay. However, when it comes to the payment
process, all the options require a China bank account or China credit card… of
course, they don’t have one.
The ticket they want to book is operated by
HK express, so they go to the HK express website to book the ticket. This is much easier as you can pay by any
credit card. Unfortunately, when it comes to finalizing the payment, Lisa
forgets her verified by visa password…and the transaction fails.
Ok, easy, Danny can use his credit card to
pay. Oh my god, when we search for the
flight again, this flight is already full.
The flight is full and there is no way she
can get a seat… so decide to fly to Shenzhen instead… but there is still no
solution for the payment on China websites.
They are really very hopeless.
Knowing their situation, I am thinking how
to help. My online shopping experience
is mainly from Taobao, and I know that Taobao accept any credit card for
payment. So, I go to Taobao and try it
out. Luckily, you can buy anything
including flight tickets on Taobao.
Finally, they use my Taobao account with Danny’s credit card and
successfully book the ticket.
When we finish all these, it is already
11pm. As a foreigner, it is really not
easy to purchase online in China.
By: Jo
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